Terms and Conditions

Payment 

If you choose “invoice” as a payment method, an electronic invoice will be issued to you once we receive your booking form. Payment of this invoice is due within the terms highlighted on the invoice. INPP reserves the right not to confirm a booking unless payment is made prior to the training course date. Payment can be made by cheque or BACS (details to appear on the invoice). Payment can also be made by credit or debit card.

Reimbursement 

INPP reserves the right to cancel or reschedule any of its training courses. Under these circumstances you will receive a full refund paid by cheque. INPP cannot be held responsible for any extra costs incurred as a result of a cancelled training course.

Cancellation 

If pre-paid:
If you cancel your course booking 1 month or more prior to the course date, you will be refunded the full course fee. If you cancel your course booking 2 weeks to 1 month prior to the course date, you will be refunded 50% of the course fee. If you cancel your course booking 2 weeks or less prior to the course date, or in the event of non-attendance, the course fee will not be refunded.

If payment is outstanding:
If you cancel your course booking 1 month or more prior to the course date, your invoice will be voided. If you cancel your course booking 2 weeks to 1 month prior to the course date, you will be sent a revised invoice and charged 50% of the course fee. If you cancel your course booking 2 weeks or less prior to the course date, or in the event of non-attendance, the full invoice amount will remain applicable.